| Figure ES1 |
Timeline of Events Related to ACS Deployment |
| Figure ES2 |
Summary of Overall Benefits |
| Figure ES3 |
Summary of Lessons Learned |
| Figure 1 |
Regional Map of MST Service Area |
| Figure 2 |
On-board MDT |
| Figure 3 |
On-board DMS for Making Visual Next Stop Announcements |
| Figure 4 |
DMS Displaying Real-Time Information at Salinas
Transit Center |
| Figure 5 |
DMS Displaying Real-Time Information inside Customer
Service Kiosk at Marina Transit Exchange |
| Figure 6 |
HASTUS Scheduling and DDAM Workstation in the Communications
Center |
| Figure 7 |
Radio Equipment in the Communications Center |
| Figure 8 |
The ACS Workstation in the Communications Center |
| Figure 9 |
Timeline of Events Related to ACS Deployment |
| Figure 10 |
Average Earliness by Route for the Inbound Direction |
| Figure 11 |
Average Earliness by Route for the Outbound Direction |
| Figure 12 |
Average Earliness by Route in Inbound Direction
during the Weekday Off-peak Period |
| Figure 13 |
Average Earliness by Route in the Outbound Direction
during the Weekday Off-peak Period |
| Figure 14 |
Average Earliness by Route in the Inbound Direction
on Saturdays |
| Figure 15 |
Average Earliness by Route in the Outbound Direction
on Saturdays |
| Figure 16 |
Average Lateness by Route in the Inbound Direction |
| Figure 17 |
Average Lateness by Route in the Outbound Direction |
| Figure 18 |
Average Lateness by Route in the Inbound Direction
during the Weekday Off-peak Period |
| Figure 19 |
Average Lateness by Route in the Outbound Direction
during the Weekday Off-peak Period |
| Figure 20 |
Average Lateness by Route in the Inbound Direction
on Saturdays |
| Figure 21 |
Average Lateness by Route in the Outbound Direction
on Saturdays |
| Figure 22 |
Average Earliness at Timepoints on Route 41 (Outbound) |
| Figure 23 |
Average Earliness at Timepoints on Route 42 (Outbound) |
| Figure 24 |
Average Lateness by Timepoints on Route 41 (Inbound) |
| Figure 25 |
Average Lateness by Timepoints on Route 42 (Inbound) |
| Figure 26 |
Average Earliness for Timepoints at Route 1 (Outbound) |
| Figure 27 |
Average Earliness for Timepoints on Route 9 (Outbound)
|
| Figure 28 |
Average Earliness at Timepoints on Route 10 (Outbound) |
| Figure 29 |
System-Wide On-Time Performance Statistics in FY
2004 |
| Figure 30 |
System-Wide On-Time Performance in FY 2007
|
| Figure 31 |
Annual Ridership |
| Figure 32 |
Annual Passenger-Miles |
| Figure 33 |
Annual Vehicle Revenue-Miles |
| Figure 34 |
Annual Passenger-Miles per Employee |
| Figure 35 |
Annual Revenue-Hours |
| Figure 36 |
Boarding per Revenue Hour by Fiscal Year |
| Figure 37 |
Fuel Focus Hardware |
| Figure 38 |
Overhead Sensors for Automatic Identification of
Vehicle |
| Figure 39 |
An MST Vehicle in a Maintenance Shop |
| Figure 40 |
Exterior Camera Installations |
| Figure 41 |
Facility Camera Installation (highlighted in circle)
at Marina Transit Exchange |
| Figure 42 |
Amount Recovered per Claims |
| Figure 43 |
Customer Service Center at Marina Transit Exchange |
| Figure 44 |
Annual Revenue |
| Figure 45 |
Annual Revenue per Passenger-Mile |
| Figure 46 |
Most Frequently Reported Buses Respondents Were
Waiting to Board – Monterey |
| Figure 47 |
Most Frequently Reported Buses Respondents Were
Waiting to Board – Salinas |
| Figure 48 |
Respondent Age Group by Location |
| Figure 49 |
Respondent Gender by Location |
| Figure 50 |
Primary Language Spoken by Location |
| Figure 51 |
Bus Riding Frequency by Location |
| Figure 52 |
Reasons for Riding the Bus by Locations |
| Figure 53 |
“Other” Reasons for Riding the Bus
by Location |
| Figure 54 |
Sources Used to Obtain MST Schedule Information
by Location |
| Figure 55 |
Availability of the Internet at Home |
| Figure 56 |
Schedule Information Sources by Internet Access |
| Figure 57 |
Schedule Information Sources by Age Group |
| Figure 58 |
MST Information Source by Language |
| Figure 59 |
Internet Access by Primary Language Spoken at Home |
| Figure 60 |
Respondents Use of the Automated Trip Planning
Feature |
| Figure 61 |
Preference for Arrival/Departure Information |
| Figure 62 |
Confidence in Bus Arrival Times Using Electronic
Signs (Salinas only) |
| Figure 63 |
Use of Electronic Signs by Bus Use Frequency (Salinas
only) |
| Figure 64 |
Use of Electronic Signs by Primary Language (Salinas
only) |
| Figure 65 |
Confidence Level in Bus Arrival Times by Location4 |
| Figure 66 |
Confidence Level in Bus Arrival Times by Riding
Frequency |
| Figure 67 |
Confidence in Bus Arrival Times by Reason for Riding
the Bus |
| Figure 68 |
Confidence in Bus Arrival Times by Schedule Information
Source |
| Figure 69 |
Confidence in Bus Arrival Times by Use of Electronic
Signs (Salinas only) |
| Figure 70 |
Overall Satisfaction with MST Attributes |
| Figure 71 |
Overall MST Satisfaction Ratings by Route - Salinas |
| Figure 72 |
Overall MST Satisfaction Ratings by Route - Monterey |
| Figure 73 |
Riders’ Agreement with Automated Stop Announcement
Attributes |
| Figure 74 |
Riders’ Agreement with Attributes of Electronic
Signs (Salinas only) |
| Figure 75 |
Use of Real Time Bus Information by Location |
| Figure 76 |
Use of Future Technologies to Access Transit Information/Services |
| Figure 77 |
Summary of Overall Benefits |
| Figure 78 |
Summary of Lessons Learned |
| Figure 79 |
Average Earliness at Route 1 Timepoints in the
Inbound Direction |
| Figure 80 |
Average Earliness at Route 9 Timepoints in the
Inbound Direction |
| Figure 81 |
Average Earliness at Route 10 Timepoints in the
Inbound Direction |
| Figure 82 |
Average Earliness at Route 41 Timepoints in the
Inbound Direction |
| Figure 83 |
Average Earliness at Route 42 Timepoints in the
Outbound Direction |
| Figure 84 |
Average Lateness at Route 1 Timepoints in the Inbound
Direction |
| Figure 85 |
Average Lateness at Route 1 Timepoints in the Outbound
Direction |
| Figure 86 |
Average Lateness at Route 9 Timepoints in the Inbound
Direction |
| Figure 87 |
Average Lateness at Route 9 Timepoints in the Outbound
Direction |
| Figure 88 |
Average Lateness at Route 10 Timepoints in the
Inbound Direction |
| Figure 89 |
Average Lateness at route 10 Timepoints in the
Outbound Direction |
| Figure 90 |
Average Lateness at Route 41 Timepoints in the
Outbound Direction |
| Figure 91 |
Average Lateness at Route 42 Timepoints in the
Outbound Direction |
